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Call router configuration task list
499
SmartWare Software Configuration Guide 
40 • Call router configuration
Note
Unlike previous versions of SmartWare, now you can hunt a call over differ-
ent interface types, not only over ISDN interfaces. You can, e.g. create a 
hunt group to try to call over a H.323 interface and, if this call fails, do a 
fallback to an ISDN interface.
Procedure: To create and configure a hunt group service
Mode: Context CS
When a destination interface drops the call, the hunt group service has to decide whether this is because the 
interface is not able to handle the call (e.g. no bearer channel available) or whether the destination user does 
not want or is not able to communicate (e.g. user busy). In the first case, the hunt group service hunts for the 
next destination interface, while in the second case the original call is dropped with the same cause.
Step
Command
Purpose
1
node(ctx-cs)[switch]#service hunt-
group
 service-name
Creates a new hunt group service and enters hunt group con-
figuration mode.
2
node(svc-hunt)[service-name]#cyclic
or
node
(svc-hunt)[service-name]#no cyclic
Configure the hunt group for cyclic operation mode. Subse-
quent calls try another first destination in a round-robin 
method. Default is not to use cyclic mode – always to start 
with the first configured destination.
Note: 
When you use the hunt-group for a fallback scenario, 
you must switch off cyclic operation mode.
3
node(svc-hunt)[service-name]#timeout 
timeout
Configures a timeout in seconds after which the next destina-
tion is tried when the current destination does not answer at 
all. (Some interface (e.g. SIP) may wait an arbitrary long 
time until an answer is returned.) Default is not to use a time-
out.
4
node(svc-hunt)[service-name]#drop-
cause
 cause
or
node(svc-hunt)[service-name]#no drop-
cause
 cause
Enables or disables another drop cause to the list. When an 
interface has a problem placing a call to the final destination 
it drops the call specifying a drop cause (e.g. user busy, no 
resource available). Some drop causes drop the original call 
while other causes trigger the hunt for another destination. 
This command can be used to configure the hunt behavior on 
destination call drop. See the list below for a summary of all 
available drop causes and their default state.
5
node(svc-hunt)[service-name]#route 
call
 dest-interface interface-name
or
node(svc-hunt)[service-name]#route 
call
 dest-table table-name
or
node(svc-hunt)[service-name]#route 
call
 dest-service service-name
Adds a route to a destination. This is the destination that is 
tried during hunt group’s interface hunting. The destination 
can either be an interface or you can route the call again to 
a routing table or directly to another service. This allows you 
cascading services.
6
Repeat step 5 to add additional hunting destinations.