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Working with a Polycom CMA System 

Using the Advanced Features of Your Phone

Polycom, Inc. 

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When you place calls from call lists or directories, your phone will 

automatically choose the protocol to use based on the information in the call 

list or directory. When you set up a contact in your Local Contact Directory, 

you can specify the protocol the contact uses to handle calls. This allows your 

phone to automatically use the correct protocol when you dial the contact.

Your phone may be provisioned by a Polycom CMA system so that you can:
• Search for and dial people in a CMA Directory. For more information, see 

• Monitor the status of people in a CMA Directory. For more information, 

see 

If your phone is provisioned by a CMA system, you have access to a 

CMA Directory that lists people and groups in your organization. You can 

search for and dial people from this directory.

Do one of the following:

— Tap  

> 

Features > CMA Directory.

or
— Press 

, and then tap CMA Directory.

From the Search CMA screen, perform a quick search or group search to 

find a person.
A quick search allows you to search using the person’s first or last name 

(depending on how the directory is organized). A group search allows you 

to search for all the groups in an organization (for example, HR, 

Administration, Payroll, etc.), and then view the people that belong to 

each group.

A Polycom

®

 Converged Management Application™ (CMA™) system is an optional 

scheduling and endpoint management system that your system administrator may 
set up. Your system may not support it or have the required H.323 license.

If you can’t access the CMA features on your phone, you may have to re-submit 
your login credentials. For more information, see