ユーザーズマニュアル目次Introduction5Using a Headset6Logging In / Out9Queue Status at a Glance13Displaying a Group’s Queue Status13Displaying Reports14Scrolling Through Reports15About the SHIFT Key16About Agent Status Keys21Agent Status at a Glance21Displaying an Agent’s Status21Displaying Agent Status Reports22About the Shift Key23About Agent Monitoring27Agent Help29Queue Status Reports33Agent Status Reports34Status Indicators34Some Additional Features37サイズ: 165KBページ数: 42Language: Englishマニュアルを開く