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Part 2 Isolating and Solving Monitor Problems
Troubleshooting  
6-7
"Loss of Pulse from SpO
2
"
SpO
cannot find a pulse.
Make sure the SpO
2
 patient 
cable is connected and the sensor 
is correctly attached to the 
patient.
"Low Battery"
The battery has less than 30 minutes of 
charge left.
Recharge the battery.
"NBP - Artifact"
Incomplete measurement due to patient 
motion or physiology.
1. Check the patient.
2. Check cuff application and 
orientation.
"NBP - Blocked Hose"
NBP tubing blocked - measurement not 
possible.
Check that the tubing is not 
obstructed or pinched.
"NBP - No Cuff"
Monitor unable to detect NBP cuff.
1. Check to see that cuff is 
present.
2. Check cuff and tube 
connections for leaks.
"NBP Overpressure"
This INOP arises when the NBP cuff 
pressure increases above overpressure 
safety limits.
Remove the cuff from the 
patient. Make sure the rubber 
tube to the NBP cuff is not 
kinked.
"NBP - Time Out"
NBP measurement took too long to 
complete.
"Recorder Out of Paper"
New paper needed.
Replace paper as instructed in 
the section titled "Recorder 
Paper Replacement"
 in the C3 
Instructions for Use 
guide. 
"SpO
Cable/Sensor 
Disconnect"
Monitor cannot detect the SpO
2
 cable or 
sensor.
Check that the SpO
patient 
cable is connected and the sensor 
is properly attached to the 
patient.
"SpO
2
 Equip Malf"
SpO
2
 hardware is faulty.
Verify failure and replace SpO
2
 
"SpO
2
 Erratic"
SpO
2
 measurement is erratic.
1. Make sure the SpO
sensor 
is correctly placed. 
2. If this does not solve the 
problem, make sure the 
sensor is working.
"SpO
Interference"
The level of ambient light is so high that 
the transducer cannot measure the pulse, 
or the cable is picking up interference.
1. Cover the SpO
2
 sensor so 
that it does not get as much 
ambient light.
2. If this does not solve the 
problem, make sure the 
sensor cable is not 
damaged.
"SpO
2
 No Transducer"
Monitor does not detect SpO
2
 sensor.
Make sure the SpO
sensor is 
connected.
Message
Cause of Failure
Remedy