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Avaya Modular Messaging Concepts and Planning Guide
4-16
 November 2004
Avaya Modular Messaging Concepts and 
Planning Guide
— Any other e-mail client that IBM Lotus Domino supports.
Client Add-in for Microsoft Outlook
Client Add-in for Microsoft Outlook is an application that integrates with 
the Microsoft Outlook program and provides subscribers access to 
mailboxes. 
The application allows subscribers to create new voice messages, reply to 
any message type with a voice message, and forward any message type 
with a voice message—all from within the Microsoft Outlook e-mail 
client application.
Note: Modular Messaging—IBM Lotus Domino does not support 
Client Add-in for Microsoft Outlook.
Modular Messaging—MSS
Client Add-in for Microsoft Outlook provides subscribers an integrated 
view of their messages, with voice and fax messages in the Modular 
Messaging inbox, that is separate from the corporate inbox. 
The Modular Messaging inbox stores voice, text, and fax messages. In the 
Modular Messaging inbox, various messages types are differentiated by 
specialized icons. Subscribers can use Client Add-in for Microsoft 
Outlook to send, review, forward, and reply to messages, from within 
Outlook.
Client Add-in for Microsoft Outlook enables subscribers to create and to 
access private messages, under suitable administration of the privacy 
settings. 
Subscribers can keep copies of messages that the Modular Messaging 
inbox receives. Subscribers can copy messages from the Modular 
Messaging inbox to other folders, such as a folder in the corporate inbox 
or on the desktop. However, subscribers cannot copy messages from other 
folders or inboxes into the Modular Messaging inbox. 
When subscribers use Client Add-in for Microsoft Outlook to retrieve 
voice messages, they can either play the message locally on the PC or on 
the telephone. With Modular Messaging—MSS, when playing messages 
on the telephone, the audio content is streamed from the MSS to the client 
and then to an MAS for playback over the telephone. Because of this 
double transfer, Client Add-in for Microsoft Outlook is not recommended 
for remote use.