Avaya 11-300244 사용자 설명서

Modular Messaging interfaces

November 2004

Avaya Modular Messaging Concepts and 

Planning Guide

4-27

Unified Communication Center Speech Access (UCC Speech Access) is a 
complementary Avaya product providing a speech user interface that 
supports all versions of Modular Messaging.

Using speech recognition and text-to-speech technology, UCC Speech 
Access communicates with callers in spoken English, enabling mobile 
professionals to access business computer resources from any telephone. 
UCC Speech Access also provides access to voicemail messages, Call 
Answering, and follow-me/hold-my-calls filtering. 

Further, with the use of Avaya Unified Communication Center, 
subscribers can launch phone calls, be they single-party or multi-party 
conference calls, all from a single session.

UCC Speech Access also provides e-mail reading capabilities. Modular 
Messaging—MSS subscribers do not have access to corporate e-mails 
from the Modular Messaging TUIs. However, they can use UCC Speech 
Access for text-to-speech conversion of corporate e-mail messages.

With all versions of Modular Messaging, UCC Speech Access can 
provide, among other things, speech access and voice control of voice and 
corporate e-mail messages.

UCC Speech Access enables subscribers to create and to access private 
messages. For more information, see 

 on page 5-42.

For more information, see the UCC Speech Access client product 
documentation (Site Preparation Guide, Installation Guide, and Wallet 
Card) available at http://support.avaya.com.