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Avaya Modular Messaging Concepts and Planning Guide
4-28
 November 2004
Avaya Modular Messaging Concepts and 
Planning Guide
Administrative and management interfaces
Modular Messaging provides administrators with different interfaces or 
tools for the administration of the Message Storage Server (MSS), 
messaging application server (MAS) units, and caller applications. In 
addition, Modular Messaging also provides a reporting tool for 
monitoring voicemail system usage.
Note: For information on the Caller Application Editor, used to 
create, deploy, and modify Caller Applications, see 
 on page 3-4.
Message Storage Server administration
The Web-based administrative interface of the MSS provides 
administration, diagnostics, and reporting capabilities, using a standard 
web browser from anywhere in the enterprise. Organization-wide 
administrative utilities can also be used, as specified in 
 on page 1-6. 
In addition to this Web-based administrative interface, Modular 
Messaging also supports the Mailbox Manager application or Avaya 
Integrated Management with Avaya Site Administration or Avaya 
Multi-Site Administration for MSS mailbox administration.
Mailbox Manager
Modular Messaging—MSS administrators can use the Mailbox Manager 
application for administration of subscriber data for Modular 
Messaging—MSS and for other Avaya voicemail products in an 
enterprise.
The Mailbox Manager application for Modular Messaging is a Windows 
interface for doing moves, adds, and changes on the MSS. The software 
maintains an offline database of subscriber and class-of-service data. 
Using this Windows interface, administrators can make changes to these 
records and send them to the MSS. The Mailbox Manager application for 
the Avaya MSS can be implemented in the following configurations:
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single administrator/single-site
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single administrator/multi-site
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multi-administrator/single-site
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multi-administrator/multi-site
A single Mailbox Manager client and database can be used to manage 
mailbox moves, adds, and changes across a heterogeneous mix of 
systems, such as: