Nortel Networks P0908544 사용자 설명서
36 Using the Attendant window
Enterprise Edge Attendant Console User Guide
P0908544 Issue 01
The Edit Caller Information dialog box
Use the Edit Caller Information dialog box to change or add information about
callers.
callers.
To access the Edit Caller Information dialog box:
1. Below the Caller Information options, click the Edit button.
The Edit Caller Information dialog box contains the following boxes:
Name list box
contains the caller’s name. A first time caller name is the Caller ID
name provided by the telephone. company. You can change this
Caller ID name to the actual caller’s name.
name provided by the telephone. company. You can change this
Caller ID name to the actual caller’s name.
Caller Type list box
contains the classification of the caller. There are five types to choose
from: Unclassified, Personal, Employee, Vendor and Customer.
from: Unclassified, Personal, Employee, Vendor and Customer.
Company box
contains the name of the company associated with the caller. The
Caller ID name is automatically filled in this box. You can edited it
here or in the Caller Information options.
Caller ID name is automatically filled in this box. You can edited it
here or in the Caller Information options.
Phone box
contains the caller’s telephone number of the caller.
City, State/Province,
and ZIP/Postal Code
boxes
and ZIP/Postal Code
boxes
contain the caller’s address.
Caller ID Name and
Caller ID Number
boxes
Caller ID Number
boxes
contain information provided through subscription by the public
switched telephone network.
switched telephone network.
Record Number box
contains a unique caller record identifier number. This box is not
editable.
editable.
Contacts boxes
list the caller’s three most frequently called persons in your company.