Nortel Networks P0908544 User Manual

36  Using the Attendant window

Enterprise Edge Attendant Console User Guide

P0908544 Issue 01

Use the Edit Caller Information dialog box to change or add information about 
callers. 

To access the Edit Caller Information dialog box:

1. Below the Caller Information options, click the Edit button.

The Edit Caller Information dialog box contains the following boxes:

Name list box

contains the caller’s name. A first time caller name is the Caller ID 
name provided by the telephone. company. You can change this 
Caller ID name to the actual caller’s name.

Caller Type list box

contains the classification of the caller. There are five types to choose 
from: Unclassified, Personal, Employee, Vendor and Customer.

Company box

contains the name of the company associated with the caller. The 
Caller ID name is automatically filled in this box. You can edited it 
here or in the Caller Information options.

Phone box 

contains the caller’s telephone number of the caller.

City, State/Province, 
and ZIP/Postal Code 
boxes

contain the caller’s address.

Caller ID Name and 
Caller ID Number 
boxes

contain information provided through subscription by the public 
switched telephone network.

Record Number box

contains a unique caller record identifier number. This box is not 
editable.

Contacts boxes

list the caller’s three most frequently called persons in your company.