Netgear FVS338 사용자 설명서

7-2

Troubleshooting

When the firewall is turned on, the LEDs turns on for about 10 seconds and then turn off. If all the 
LEDs stay on, there is a fault within the firewall.

If all LEDs are still on one minute after power up:

•

Cycle the power to see if the firewall recovers.

•

Clear the firewall’s configuration to factory defaults. This will set the firewall’s IP address to 
192.168.1.1. This procedure is explained in 

.

If the error persists, you might have a hardware problem and should contact technical support.

If either the LAN LEDs or Internet LED do not light when the Ethernet connection is made, check 
the following:

•

Make sure that the Ethernet cable connections are secure at the firewall and at the hub or 
workstation.

•

Make sure that power is turned on to the connected hub or workstation.

•

Be sure you are using the correct cable:

When connecting the firewall’s Internet port to a cable or DSL modem, use the cable that was 
supplied with the cable or DSL modem. This cable could be a standard straight-through 
Ethernet cable or an Ethernet crossover cable.

If you are unable to access the firewall’s Web Configuration interface from a PC on your local 
network, check the following:

•

Check the Ethernet connection between the PC and the firewall as described in the previous 
section.