Epson 7000 사용자 설명서

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EPSON Stylus Pro 7000
Revision B
Troubleshooting
Troubleshooting Based on Your Printout
103
REMOVE PAPER
†
Problem
Printer cannot perform cleaning because of thick paper. (The 
printheads are too far away from the Cap Assembly.) This error 
occurs under the following conditions.
„
Thick paper is loaded when the periodic/timer cleaning operation is 
supposed to begin.
„
The printer attempts to print on thick paper when the periodic/timer 
cleaning operation is supposed to begin.
„
You turn on the printer and the thick paper is loaded.
„
You attempt to perform a manual cleaning operation when thick 
paper is loaded.
†
Solution
Remove thick paper and push the Release lever down. (This causes 
the cleaning to operation to start and “Wait” appears on the display.) 
After the cleaning operation is finished, “Paper Out” appears. Load 
thick paper.
OPTION I/F ERROR
†
Problem
An unsupported Type-B interface card is installed.
†
Solution
Turn off the printer, remove the unsupported card, and install a 
supported card.
3.5  Troubleshooting Based on Your Printout
This section describes conceivable print quality problems that may occur with 
this printer and the troubleshooting points for those errors.
DOT MISSING
When the printer is not used for a long period of time, the ink in the nozzles 
can dry up and clog the nozzles. Clogged nozzles cannot fire ink and cause the 
dot-missing problem in printed documents. If the printhead nozzles do not 
clear after attempting multiple cleaning operations, check the following 
points.
1.
If there is no output at all or only some the colors print, perform a 
Cleaning operation (as described in Chapter 5 or as described in the 
user’s guide or printer software.)
2.
Perform ink charging again
Enter the Self Diagnostic mode (as described in Chapter 5) and select the 
Initial Fill from the cleaning menu. This forces ink through the printheads 
to clear clogged nozzles.
Table 3-25.  Diagnosing trouble based on printout
Description
Refer to
Dot missing
Uneven printing/poor resolution
Smudged or marred printout on front side
Smudged or marred printout on reverse side
White/black banding
C A U T I O N
Do not charge ink too often as this operation consumes a lot of 
ink. Each head consumes about 90ml per operation.