Avaya NN44400-710 사용자 설명서

Click Import.

On the toolbar, click the Import to Historical Reporting icon.

In the Import window, click Browse.

In the Open RCW Report window, click Agent By Skillset Performance.

Click Open.

The Open RCW Report window closes. The information in the Location box appears.

In the Report Title box, type Agent By Skillset.

From the Time zone list, select the time zone of the server to which to import the report.

Attention:  Avaya recommends that you use the Server Timezone default setting. This setting 
automatically adjusts the report interval based on the server time zone.

In the Comment box, type additional information about the report.

Click the Report Options header.

For the Report Mode, select Private. 

The Private Report Templates folder is automatically selected as the Report Group.

In the Select Server list, select the servers to which to import the report. 

The Report Type is automatically selected based on the report definition. This field is 
read-only.

Click the Data Range header.

In the Data Range section, select all Interval Mode check boxes to run the report for 
all time frames.

The Table and Timestamp boxes auto-populate based on the report definition and are 
read-only.

Click Import. 

A message appears at the bottom of the import window stating “Report: Agent By 
Skillset imported successfully.”