Avaya NN44400-710 사용자 설명서
NN44400-710 Contact Center Performance Management
12 November 2010
27
Real-time Reporting
7
Click Launch Display to view your changes.
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Starting a network summary
You can start a performance summary chart in bar format of all sites in the network (if
you work in a networked environment). The chart updates at the same refresh rate as
the real-time display grid.
you work in a networked environment). The chart updates at the same refresh rate as
the real-time display grid.
Procedure steps
Step
Action
1
Log on to Real-Time Reporting.
2
In the left pane, click the NCC server.
3
Navigate to the network summary chart.
4
Click Network Summary.
The chart appears approximately after a 5-second delay.
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Printing a summary chart
If you require a hard copy, you can print a summary chart.
Prerequisites
•
Ensure that a NCC server is available.
Procedure steps
Step
Action
1
Log on to Real-Time Reporting.
2
In the left pane, click the server on which the summary chart is stored.
3
Navigate to the summary chart.
4
Click Print.
5
In the Print dialog box, from the Printer Name list, select the desired printer.
To view the summary chart in color, select a color printer.
6
Click OK.
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