Avaya NN44400-710 사용자 설명서

If required, you can delete custom public displays. You cannot delete standard public 
displays (the displays that come with the Contact Center Manager Administration 
software).

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Ensure that you log on to Contact Center Manager Administration as the webadmin 
administrator.

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Log on to Real-Time Reporting.

In the left pane, navigate to the public display to delete.

In the Public Display window, click Delete Public Display.

In the message box that asks you to confirm your choice, click OK.

Attention:  The same public display can exist on multiple servers if the user who saved it chose 
to copy it to all servers on the network. If you delete the display on one server, you do not delete 
all copies.

After you create custom formulas in the Formula Editor, apply them to your private 
real-time displays in the Real-Time Reporting component.

You can customize only the columns in private displays. If you choose a public display, 
you must first copy and save it in your Private Displays folder before you can customize 
the columns. See 

.

In the Real-Time Reporting main window, select the Private Tabular Displays folder 
under the server containing the display to customize.

Click the display to customize.

Click the Columns tab.

From the Available Fields list, select the formula to add to the real-time display.

Click Add Field.

Click Submit to save your changes.