Avaya NN44400-710 사용자 설명서

다운로드
페이지 155
Real-time report customization
62
NN44400-710 Contact Center Performance Management
12 November 2010
 
Prerequisites
Log on to Real-Time Reporting. See 
.
Procedure steps
Step
Action
1
In the left pane, under the server that contains the display to customize, navigate to the 
display.
2
In the right pane, on the Properties tab, in the Color settings area, choose the color 
settings to appear in the real-time display grids.
3
Click Submit to save your changes.
--End--
Changing the fill color of a summary chart
You can specify whether to view the performance summary charts in color or in black 
and white. If you select black and white, the system represents the summary statistics 
in varying shades of gray with distinct patterns for each type of data. If you select color, 
the system assigns a different color to represent each type of data.
Prerequisites
Log on to Real-Time Reporting. See 
.
Procedure steps
Step
Action
1
In the left pane, under the server that contains the display to customize, navigate to the 
display.
2
In the right pane, on the Properties tab, from the Site summary fill and Network 
summary fill
 lists, select whether to see the charts in color or in a black and white 
pattern.
3
Click Submit to save your changes.
The option that you choose becomes the default color for all site summary and network 
summary charts. However, when you view a chart, you can change the fill color 
instantly by clicking Color/Pattern at the bottom of the chart panel.
--End--