Avaya NN44400-114 사용자 설명서
Scanned document
86
NN44400-114 Contact Center Agent Desktop
2 December 2010
The scanned document opens in the document display panel.
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Declining an incoming scanned document message
Decline an incoming scanned document message if you cannot handle the
document.
document.
Procedure steps
Step
Action
1
On the Agent Desktop, select the new scanned document work item and click
Reject.
Reject.
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Reviewing a scanned document message
Use the Agent Desktop
viewer to review a scanned document message.
Prerequisites
•
Ensure that you accepted a scanned document and opened it in the viewer.
Procedure steps
Step
Action
1
On the Agent Desktop document viewer, click Navigate to view all the pages
of the document.
of the document.
2
Click Rotation to rotate the scanned document.
3
Click Zoom to magnify the scanned document.
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