DELL MD3220 사용자 설명서

Troubleshooting: Your Storage Array Software

5 In the rare case that the LEDs on the expansion enclosure do not stop 

blinking, from the Array Management Window, select 

Storage Array 

Blink Stop All Indications.
If the LEDs successfully stop blinking, a confirmation message appears.

6 Click OK.

Use the Troubleshooting Capture State Information option to capture 

information about the current state of your storage array and save the 

captured information to a text file. You can then send the captured 

information to your Technical Support representative for analysis. 
Potential to cause an unresponsive storage array – The State Capture option 

can cause a storage array to become unresponsive to both the host and the 

storage management station. Use this option only under the guidance of your 

Technical Support representative.

1 From the AMW, select Advanced Troubleshooting  Capture State 

Information.

2 Read the information in the Confirm State Capture dialog, and type yes 

to continue. 

3 In the Specify filename text box, enter a name for the file to be saved, or 

browse to a previously saved file if you want to overwrite an existing file.
Use the convention filename.dmp for the name of the file. The suffix 

.dmp is added to the file automatically if you do not specify a suffix for the 

file.

4 Click Start.

Each test shows a status of Executing while it is in progress. The test 

then shows Completed when it successfully finishes. If any of the tests cannot 

be completed, a status of Failed appears in the Execution summary window.

5 Monitor the progress and completion status of all of the tests. When they 

finish, click 

OK to close the State Capture dialog. 

Clicking 

Cancel stops the state capture process, and any remaining tests 

do not complete. Any test information that has been generated to that 

point is saved to the state capture file.

book.book  Page 234  Monday, June 21, 2010  11:00 AM