Polycom 2000/4000 사용자 설명서
Chapter 7-Operator Assistance & Participant Move
7-4
Defining a Conference IVR Service with Operator
Assistance Options
Assistance Options
1
In the RMX Management pane, expand the Rarely Used list and click
the IVR Services (
the IVR Services (
) entry.
2
On the IVR Services toolbar, click the New Conference IVR Service
(
)
button.
The New Conference IVR Service - Global dialog box opens.
3
Enter the Conference IVR Service Name.
4
Define the Conference IVR Service - Global parameters. For more
information, see Table 13-3, “Conference IVR Service Properties - Global
5
Click the Welcome tab.
The New Conference IVR Service - Welcome dialog box opens.
6
Define the system behavior when the participant enters the
Conference IVR queue. For more information, see "Defining a New
.
7
Click the Conference Chairperson tab.
The New Conference IVR Service - Conference Chairperson dialog box
opens.
8
If required, enable the chairperson functionality and select the
various voice messages and options for the chairperson connection.