Polycom 2000/4000 Manual De Usuario

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Chapter 7-Operator Assistance & Participant Move
7-4
Defining a Conference IVR Service with Operator 
Assistance Options
1
In the RMX Management pane, expand the Rarely Used list and click 
the IVR Services  (
)  entry. 
2
On the IVR Services toolbar, click the New Conference IVR Service 
(
button.
The New Conference IVR Service - Global dialog box opens.
3
Enter the Conference IVR Service Name.
4
Define the Conference IVR Service - Global parameters. For more 
5
Click the Welcome tab.
The New Conference IVR Service - Welcome dialog box opens.
6
Define the system behavior when the participant enters the 
Conference IVR queue. For  more information, see "Defining a New 
.
7
Click the Conference Chairperson tab.
The New Conference IVR Service - Conference Chairperson dialog box 
opens.
8
If required, enable the chairperson functionality and select the 
various voice messages and options for the chairperson connection.