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REACH uses a combination of near-line and  
off-line storage which enables it to utilise more cost 
effective disks where possible. Longer term storage 
and backup is to tape for which REACH uses an HP 
StorageWorks MSL4048 LTO-4 fibre channel tape 
library with 76.8TB compressed capacity in Hong 
Kong and an HP StorageWorks MSL8096 tape 
library with 153.6TB compressed capacity in Sydney. 
Efficient storage management and high availability 
are supported by the use of HP ServiceGuard.   
“We have a classic blade architecture design with 
blade enclosures sitting at the front end feeding off 
the SAN at the back end,” says Balu. “It is a very 
clean design with a high degree of virtualisation 
utilising either Microsoft Hyper-V or RedHat 
Enterprise Virtualisation. HP helped us design 
how we would provide the blade architecture and 
connectivity to the SAN and also how we could 
maximise the footprint of the blade architecture in 
terms of load balancing and virtualisation.”
Apart from strategy and demand management, 
operation of REACH’s IT infrastructure is outsourced 
to a major outsource firm. This is conducted on a 
partnership model with the outsourcer being part of 
REACH’s leadership team. HP provides hardware 
maintenance.
Power saving
The HP refresh has enabled REACH to achieve 
significant business benefits.
“We have reduced the perceived capital expenditure 
or opportunity costs for going from the old 
architecture to the new HP architecture by US$3 
million to US$5 million over the refresh period of 
three years,” says Balu. “From an operating cost 
perspective, by the time this programme is done 
we will be saving US$1 million a year in operating 
expenses.”
Implementing HP blade servers has also enabled 
REACH to reduce power by 90KW a day, with a 
corresponding reduction in CO
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 emissions. 
Primary hardware
• HP ProLiant BL460c servers
• HP ProLiant BL860c servers
• HP Integrity rx6600 servers
• HP ProLiant DL380 servers
• HP ProLiant DL580 servers
• HP StorageWorks 6400 Enterprise Virtual Arrays (EVA6400)
• HP StorageWorks MSL4048 tape library
• HP StorageWorks MSL8096 tape library
 
Primary software
• HP-UX, Windows and RedHat Linux operating system
• HP ServiceGuard
• Microsoft Hyper-V
• RedHat Enterprise Virtualisation 
 
HP Services
• Infrastructure design services
• Hardware maintenance
Customer solution at a glance
“From a maintenance perspective, the HP refresh has 
provided us with a great process and framework to 
deploy our private cloud practice and that brings 
a lot of benefits for us because it is something we 
can expand to other aspects of the business as well. 
Operating an internal cloud computing paradigm 
enables us to provide a better IT service for staff 
within REACH with quicker provisioning to support 
new projects. 
“Our underlying architecture will last for another five 
years but from a scalability perspective, because 
we have done this in a modular fashion, if demand 
grows I can just add on.”
REACH is now talking to HP about future plans 
to implement a Disaster Recovery solution and 
to transform its IT infrastructure supporting its IP 
platform.
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