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Reference Guide for the Model RT338 ISDN Router
10-4
Advanced Phone Features
 
Call Transfer 
Call Transfer lets you transfer an active call to a third party. To use this service, you must subscribe 
to it from your telephone company. 
To transfer an active call to a third party: 
1.
When you have an active call (Caller A), press and immediately release the flash hook 
button on your telephone to put Caller A on hold and receive a dial tone.
2.
Dial Caller B’s phone number.
3.
When you are ready to conference the two calls together, press the flash hook button and 
immediately release it to establish a three-way conference call.
4.
Hang up the phone. The ISDN network does an implicit transfer to directly connect 
Caller A with Caller B. 
To do a blind transfer:
1.
When you have an active call (Caller A), press flash to immediately put the existing call 
on hold and receive a dial tone.
2.
Dial Caller B’s phone number.
3.
Before Caller B picks up the call, you can transfer the call by pressing and immediately 
releasing the flash hook button. The call is automatically transferred.
Call Forwarding
The Model RT338 router supports Call Forwarding Variable and can be done passively through the 
Phone ports. Your telephone company provides you with the appropriate dial access codes to 
activate or deactivate the Call Forwarding feature. In most cases dialing *72 activates the function 
and dialing *73 disables it.