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Maintain the Prism Printer 
 
Maintain the Prism Printer 
Use the procedures in this section to keep your Prism printer in peak operating condition. 
Cleaning the Printer 
Clean the exterior 
Wipe the exterior of the printer with a lint free cloth. 
Clean the print head 
Clean the print head at every ribbon change, or more often if streaks start appearing or the ribbon has torn. 
This procedure requires the Prism cleaning kit (PN 210555-001). This kit includes the necessary cleaning 
pads and solution.  
1. Prepare 
the 
Prism
a.  Power down the Prism
b. Remove 
the 
top cover
c. Remove 
the 
ribbon. Refer to Changing the print ribbon on page 14. 
d.  While pressing the operator button, power on the Prism. 
e.  When the Disc Not Present indicator light flashes, release the operator button
2. Prepare 
the 
cleaning pad
a. Remove 
the 
adhesive backing from the cleaning pad. 
b. Adhere 
the 
cleaning pad to the top of a disc. 
3. Clean 
the 
print head
a. Place 
the 
cleaning pad with attached 
disc on the tray. 
b. Press 
the 
pad down over the sensor. 
 
Press pad down 
over sensor 
Cleaning pad with 
attached disc 
c. 
Place 5 drops of cleaning solution on the 
cleaning pad. 
 
Front Ribbon Guides 
Cleaning Pad 
Cleaning Solution 
d.  To close the tray and start the cleaning cycle, press the operator button. When the cleaning cycle 
is complete, the tray opens. 
e.  If necessary, repeat step d. 
f. Remove 
the 
cleaning pad with attached disc
g. Using 
cotton swab soaked in the cleaning solution, clean the front two ribbon guides. 
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