Avaya 6402D 사용자 가이드
CHAPTER 4. OPERATING FEATURES
Operation of Features
This part of the “Operating Procedures” section provides an alphabetical listing of console
features. These features can be activated or cancelled by pressing the designated buttons in
the attendant control area of the console or by dialing certain access codes.
features. These features can be activated or cancelled by pressing the designated buttons in
the attendant control area of the console or by dialing certain access codes.
Alphanumeric Display for Attendant Position
Allows you to identify incoming trunk calls from outside the system, or incoming calls from
extension users inside the system.
extension users inside the system.
Incoming trunk call identification may be displayed by:
◆
Trunk Group
WATS, CCSA
NY, WASH, PHIL (geographic source for tie or Foreign Exchange calls)
◆
Call Type
LDN 1—Telephone directory number of the company
ATND—intercepted incoming call that has been routed to your console.
Incoming calls from extension users are displayed by the calling number.
To check the class of service (COS) of the calling number:
1.
Press
[CLASS]
.
The COS information is displayed.
2 . Press
[CLASS]
.
The COS information is removed. Calling number is displayed.
Alphanumeric Display for Attendant Position in a Distributed Communication
System (DCS) Environment
System (DCS) Environment
Allows you to identify incoming DCS calls from a distant system. The trunk group
identification of the tie trunk used for the call is displayed. If the call was routed to your
console because of an intercept condition, the intercept message is displayed.
identification of the tie trunk used for the call is displayed. If the call was routed to your
console because of an intercept condition, the intercept message is displayed.
4-22