Netgear PR2000 - Trek N300 Travel Router and Range Extender 사용자 설명서
Troubleshooting
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Trek N300 Travel Router and Range Extender PR2000
If your Trek is still unable to obtain an IP address from the ISP, the problem might be one
of the following:
of the following:
•
Your Internet service provider (ISP) might require a login program.
Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of
login.
•
If your ISP requires a login, the login name and password might be set incorrectly.
•
Your ISP might check for your computer’s host name.
Assign the computer host name of your ISP account as the account name in the
Internet Settings screen.
8.
If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your
computer’s MAC address, do one of the following:
-
Inform your ISP that you have bought a new network device, and ask them to use the
Trek’s MAC address.
Trek’s MAC address.
-
Configure your Trek to clone your computer’s MAC address.
If your Trek can obtain an IP address, but your computer cannot load any web pages from
the Internet, it might be for one of the following reasons:
the Internet, it might be for one of the following reasons:
•
Your computer might not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www
addresses) to numeric IP addresses. Typically, your ISP provides the addresses of
one or two DNS servers for your use. If you entered a DNS address during the Trek’s
configuration, reboot your computer, and verify the DNS address. You can configure
your computer manually with DNS addresses, as explained in your operating system
documentation.
one or two DNS servers for your use. If you entered a DNS address during the Trek’s
configuration, reboot your computer, and verify the DNS address. You can configure
your computer manually with DNS addresses, as explained in your operating system
documentation.
•
Your computer might not have the Trek configured as its TCP/IP gateway.
If your computer obtains its information from the Trek by DHCP, reboot the computer,
and verify the gateway address.
and verify the gateway address.
•
You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet (such as WinPoET), you no
longer need to run that software after installing your Trek. You might need to go to
Internet Explorer and select Tools > Internet Options, click the Connections tab, and
select the Never dial a connection radio button.
longer need to run that software after installing your Trek. You might need to go to
Internet Explorer and select Tools > Internet Options, click the Connections tab, and
select the Never dial a connection radio button.
Troubleshoot PPPoE
If you are using PPPoE, try troubleshooting your Internet connection.
To troubleshoot a PPPoE connection:
1.
Launch your browser from a computer or wireless device that is connected to the Trek.
2.
Enter www.routerlogin.net or www.routerlogin.com in the web browser address bar.
The login screen displays.