Cisco Cisco TelePresence Video Communication Server Expressway
Appendix 7 – Troubleshooting
Cisco VCS Deployment Guide: Cluster creation and maintenance (Cisco VCS X6)
Page 61 of 76
"Cluster replication error: the local VCS does not appear in the list of
peers"
peers"
Check and correct the list of peers for this Cisco VCS on the Master Cisco VCS, and copy to all other
Cisco VCS peers (VCS configuration > Clustering).
Cisco VCS peers (VCS configuration > Clustering).
"Cluster replication error: automatic replication of configuration has been
temporarily disabled because an upgrade is in progress"
temporarily disabled because an upgrade is in progress"
Wait until the upgrade has completed.
"Invalid clustering configuration: H.323 mode must be turned On -
clustering uses H.323 communications between peers"
clustering uses H.323 communications between peers"
Ensure that H.323 mode is on (see VCS configuration > Protocols > H.323).
“Security alert: the TMS Agent database has the default LDAP password
set”
set”
If the Cisco VCS is being managed by Cisco TMS, on Cisco TMS:
1. Go to Administrative Tools > Configuration > TMS Agent Settings. In the Global (applied to all
agents) section:
a. Set up the TMS Agent LDAP Configuration Password.
b. Click Save.
Note: This will configure the LDAP Configuration password on the Cisco TMS and all Cisco VCSs
and their TMS Agents managed by that Cisco TMS.
and their TMS Agents managed by that Cisco TMS.
If the Cisco VCS is a non-clustered Cisco VCS, follow the instructions in the Action link associated
with the alarm.
with the alarm.
“Security alert: the TMS Agent database has the default replication
password set”
password set”
If the Cisco VCS is being managed by Cisco TMS, on Cisco TMS:
1. Go to Administrative Tools > Configuration > TMS Agent Settings. In the Global (applied to all
agents) section.
a. Set up the TMS Agent LDAP Replication Password.
2. Click Save.
Note: This will configure the LDAP Configuration password on the Cisco TMS and all Cisco VCSs
and their TMS Agents managed by that Cisco TMS.
and their TMS Agents managed by that Cisco TMS.
If the Cisco VCS is a non-clustered Cisco VCS, follow the instructions in the Action link associated
with the alarm.
with the alarm.
"Cluster replication error: cannot find master or this peer's configuration
file, manual synchronization of configuration is required"
file, manual synchronization of configuration is required"
If a non-master Cisco VCS reports an alarm: “Cluster replication error: cannot find master or this
peer’s configuration file, manual synchronization of configuration is required”
peer’s configuration file, manual synchronization of configuration is required”
On that non-master Cisco VCS:
From an admin SSH or telnet login, type: