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Cisco IronPort AsyncOS 7.7.5 for Web User Guide
 
Chapter 17      URL Filters
URL Filters Overview
All transactions resulting in unmatched categories are reported on the Reporting > URL Categories page 
as “Uncategorized URLs.” A large number of uncategorized URLs are generated from requests to web 
sites within the internal network. Because this type of internal transaction can falsely inflate reporting 
data and misrepresent the efficacy of the URL filtering engine, Cisco recommends using custom URL 
categories to group internal URLs and allow all requests to internal web sites. This decreases the number 
of web transactions reported as “Uncategorized URLs” and instead reports internal transactions as part 
of “URL Filtering Bypassed” statistics. 
For more information, see 
For more information about creating custom URL categories, see 
.
Matching URLs to URL Categories
When the URL filtering engine matches a URL category to the URL in a client request, it first evaluates 
the URL against the custom URL categories included in the policy group. If the URL in the request does 
not match an included custom category, the URL filtering engine compares it to the predefined URL 
categories. If the URL does not match any included custom or predefined URL categories, the request is 
uncategorized. 
Note
When determining policy group membership, a custom URL category is considered included only when 
it is selected for policy group membership. 
Tip
To see what category a particular web site is assigned to, go to the URL in 
For more information about uncategorized URLs, see 
Reporting Uncategorized and Misclassified URLs
When you use Cisco IronPort Web Usage Controls, you can report uncategorized and misclassified 
URLs to Cisco. Cisco provides a URL submission tool on its website that allows you to submit multiple 
URLs simultaneously:
https://securityhub.cisco.com/web/submit_urls 
To check the status of submitted URLs, click the Status on Submitted URLs tab on this page. 
You can also use the URL submission tool to look up the assigned URL category for any URL. 
The URL Categories Database
The category that a URL falls into is determined by a filtering categories database. The Web Security 
appliance collects information and maintains a separate database for each URL filtering engine. The 
filtering categories databases periodically receive updates from the Cisco IronPort update server 
(
https://update-manifests.ironport.com
). Server updates are automated, and the update interval is 
set by the server as opposed to the appliance. Updates to the database occur regularly, and require no 
administrator intervention.