Cisco Cisco Agent Desktop 8.5 설치 가이드

Cisco CAD Installation Guide

48

February 21, 2013

2. Click Next to display the Contact Center Language dialog box (

3. From the drop-down list, select the language for contact center agents to use. 

This selection determines which localized version of the desktop applications 
will be installed on agents’ and supervisors’ desktops. See 

 for more information.

Figure 2. 

Contact Center Language window.