Cisco Cisco Agent Desktop 8.0 문제 해결 가이드

Delete these folders and their contents:

C:\Program Files\Cisco\Desktop

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C:\Program Files\Cisco\IM

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C:\Program Files\Spanlink

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C:\Program Files\Cisco\Desktop_Cfg

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C:\Program Files\Cisco\AudioFiles

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7. 

Under the C:\Program Files\Installshield Installation Information folder, delete these folders:

{1F99B160−BDCE−11D5−84FE−0001031A6A35} (base)

{2A879B13−E744−11D4−849E−0001031A6A35} (footprint)

{2DF142C0−11F6−11D4−8770−00105AA752A8} (dir serv)

{3AFB74C0−527B−11D4−8776−00105AA752A8} (enterprise)

{3E2F65E8−7773−11D4−8466−0001031C0C0B} (chat)

{3F2EEAA1−1F49−11D4−8770−00105AA752A8} (voip)

{4FE45CA0−9E24−11D5−84F4−0001031A6A35} (rascal)

{536A8CD0−F07E−11D4−849F−0001031A6A35} (telecaster)

{671EAD40−79FA−11D5−84E8−0001031A6A35} (serv create)

{7816039C−78FE−11D4−8466−0001031C0C0B} (admin)

{AEF488C0−5B62−11D5−84E0−0001031A6A35} (doc)

{B2C70A61−0941−11D4−8770−00105AA752A8} (agent)

{BF7D7545−3373−11D5−84D1−0001031A6A35} (supervisor)

{FD3E6760−4B71−11D4−8773−00105AA752A8} (media term)

8. 

Reboot the computer before you attempt to reinstall any Cisco Desktop applications.

9. 

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Updated: Nov 16, 2006

Document ID: 71466