Cisco Cisco TelePresence Video Communication Server Expressway
Connection Status
The status of the connection to LDAP server is displayed at the bottom of the page.
State = Active
No error messages are displayed.
State = Failed
The following error messages may be displayed:
Error message
Reason / resolution
DNS unable to do reverse lookup
Reverse DNS lookup is required for SASL authentication.
DNS unable to resolve LDAP server
address
address
Check that a valid DNS server is configured, and check the spelling of the
LDAP server address.
LDAP server address.
Failed to connect to LDAP server.
Check server address and port
Check server address and port
Check that the LDAP server details are correct.
Failed to setup TLS connection.
Check your CA certificate
Check your CA certificate
CA certificate, private key and server certificate are required for TLS.
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Authenticating Cisco VCS Accounts Using LDAP Deployment Guide