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Upgrade a Cisco VCS X3 / X4 cluster to an X5 cluster (including Cisco TMS to 12.6 and non-clustered Cisco 

VCSs to X5) 

 

Provisioning data will no longer be updated from Cisco TMS to the Cisco VCS, however 
provisioning of endpoints from data cached on Cisco VCS will continue. 

Repeat for each Cisco VCS in Cisco TMS. 

2.  Make a note of which Cisco VCS clusters and non-clustered Cisco VCSs have had their 

provisioning disabled as this will have to be manually re-enabled later in this process. 

3.  Upgrade Cisco TMS to 12.6. 

Note: The upgrade will be blocked if provisioning is enabled on any Cisco VCS in Cisco TMS. 

a.  Use Remote Desktop to connect to the server running Cisco TMS. 

b.  On the Server that is running Cisco TMS, go to Start > Shutdown and select Restart. 

- Cisco TMS needs to be running from a clean boot-up in order for the upgrade to complete 
correctly 

c. 

Use Remote Desktop to connect to the server running Cisco TMS. 

d.  Copy the Cisco TMS 12.6 TMSSetup.exe file onto the server. 

e.  Run (double-click) the TMSSetup.exe file to start the upgrade. 

f. 

Follow the instructions of the installation wizard. 
You will need: 
 

The Cisco TMS’s SQL server username and password. 

 

Release key for Cisco TMS 12.x (if the Cisco TMS is not already 12.x). 

You are recommended to backup the database when given the opportunity to do so. 
(Note: Upgrading the LDAP server can take a while to complete.) 

Cisco TMS is now running 12.6. 
Provisioning and FindMe replication will be enabled on Cisco VCS clusters as they are upgraded 
to X5 (see below) 

4.  Verify the correct operation of the Local TMS Agent. 

When the Cisco TMS upgrade is complete, run the diagnostic tests within Cisco TMS to ensure 
that there are no issues with the Local TMS Agent: 

a.  Log into Cisco TMS. 

b. Go 

to 

Administrative Tools > TMS Agent Diagnostics. 

c. In 

the 

TMS Agent Browser panel on the left hand side of the page, select Local TMS 

Agent. 

d. Click 

Run All Diagnostics to run the diagnostic tests on the Local TMS Agent. 

e.  If all tests are successful (4 green check marks), proceed with upgrading your Cisco VCS 

clusters and non-clustered Cisco VCSs to X5. 
If any errors are found (a red ‘X’ will appear against failing tests), do not proceed further with 
this upgrade, but contact your Authorized Service Provider for further assistance to resolve 
the issues identified. 

Follow this procedure for every Cisco VCS cluster managed by Cisco TMS. 

For the Master peer: 
1.  Backup the Cisco VCS (see “Appendix 1 – Backing up a Cisco VCS” for details). 

2.  Upgrade the master Cisco VCS peer to X5.2 following the process defined in ‘Appendix 9 – 

Upgrade Cisco VCS software ’ 

 

 

3.  A warning will be raised by Cisco VCS identifying that an X5 Cisco VCS cluster requires a cluster 

name. 
Go to VCS Configuration > Clustering and: 

Cisco VCS Deployment Guide: Cluster creation and maintenance (Cisco VCS X5) 

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