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Troubleshooting
Cannot Access the NSS through FTP
Linksys Small Business NSS4000 and NSS6000 Series Network Storage System Administration Guide
164
A
To resolve the problem:
STEP 1
From the Manager Menu, click Storage 
   
Volumes.  
If the problem is due to the volume being locked, the Unlock button appears next 
to the volume in the Action column. 
STEP 2
Click Unlock.
STEP 3
Enter the password for the volume.
STEP 4
Click OK.  
You can now be create a share or quota for the volume.
Cannot Access the NSS through FTP
Users attempt to log into the NSS through FTP but are unable to access their home 
directory or shares on the NSS.
To resolve the problem, you need to configure these settings to enable 
FTP access:
STEP 1
From the Manager Menu, click Shares 
   
FTP Setup.  
STEP 2
Make sure that Enable FTP is selected. (You can go through the settings on this 
page to ensure they are correctly defined.)
STEP 3
Close the FTP Setup page.
STEP 4
From the Manager Menu, click Shares 
   
Shares.  
STEP 5
Click Edit for the applicable share. 
STEP 6
Make sure the FTP protocol is selected, and then click Update.
STEP 7
From the Manager Menu, click Access 
   
Network.  
STEP 8
Make sure there are no filters set up to drop or reject FTP access for the 
applicable IP or MAC addresses.