Cisco Cisco Unified MeetingPlace for Microsoft Office Communicator 빠른 설정 가이드
Troubleshooting Cisco Unified MeetingPlace Web Conferencing
How to Resolve Authentication Problems
3
Error Message Incorrect configuration, might want to switch homepage and webconf IP
addresses.
addresses.
Explanation
It is possible that you switched the IP address or DNS name entries for Hostname
[Homepage] and Hostname [Web Conferencing].
Recommended Action
Complete
in the
module.
How to Resolve Authentication Problems
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LDAP Authentication Problem
Problem
Cisco Unified MeetingPlace Web Conferencing is configured for LDAP authentication, but
users are not being properly authenticated.
Solution
Check the Cisco Unified MeetingPlace eventlog. LDAP messages appear in the eventlog every
time an authentication is performed. If the authentication is successful, you will see a message such as
the following: LDAP Authenticated user: <username>
the following: LDAP Authenticated user: <username>
If the authentication fails, one of the following error messages will be logged in the eventlog:
Error Message LDAP could not find user: <username>
Explanation
The user was not found (LDAP_NO_SUCH_OBJECT).
Error Message LDAP could not authenticate user: <username>
Explanation
User had bad credentials (LDAP_INVALID_CREDENTIALS); this is typically caused
by using the wrong password.
Error Message ldap_simple_bind_s failed with error <hexadecimal number>
Explanation
This message is logged when the authentication fails for any other reason besides user
not found or bad credentials. The hexadecimal number in the error code indicates the failure reason.
Descriptions of the hexadecimal codes can be found at
Descriptions of the hexadecimal codes can be found at
.
Related Topics
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in the
module