Cisco Cisco TelePresence Video Communication Server Expressway 관리 매뉴얼
Maintenance
Restoring a previous backup
System data
To restore the Cisco VCS to a previous configuration of System data:
1. Go to the Backup and restore page (
Maintenance > Backup and restore
).
2. In the Restore section, Browse to the backup file containing the configuration you want to restore.
3. Click Upload system backup file.
4. The Cisco VCS checks the file and takes you to the
3. Click Upload system backup file.
4. The Cisco VCS checks the file and takes you to the
Restore confirmation
page.
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If the backup file is not valid, you will receive an error message at the top of the
Backup and
restore
page.
You are shown the current software version and the number of calls and registrations.
5. Read all the warning messages that appear before proceeding with the restore.
6. Click Continue with system restore to continue with the restore process. This will restart your
6. Click Continue with system restore to continue with the restore process. This will restart your
system, so ensure that there are no active calls.
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Click Abort system restore if you need to exit the restore process and return to the Backup
and restore page.
and restore page.
After the system restarts, you are taken to the login page.
TMS Agent data
To restore the Cisco VCS to a previous set of TMS Agent data:
1. Go to the Backup and restore page (
Maintenance > Backup and restore
).
2. In the Restore section, Browse to the backup file containing the configuration you want to restore.
3. Click Upload TMS Agent backup file.
4. The Cisco VCS checks the file and restores its contents.
3. Click Upload TMS Agent backup file.
4. The Cisco VCS checks the file and restores its contents.
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If the backup file is not valid, you will receive an error message at the top of the Backup and
restore page.
restore page.
Creating a system snapshot
The System snapshot page (
Maintenance > System snapshot
) allows you to create a file that can
be used for diagnostic purposes. The file should be sent to your Cisco support representative at their
request to assist them in troubleshooting issues you may be experiencing.
request to assist them in troubleshooting issues you may be experiencing.
To create a system snapshot file:
1. Click Create system snapshot to start the download of the system snapshot file.
The preparation of the snapshot file may take several minutes to complete.
2. When the file has been created, a pop-up window appears and prompts you to save the file (the
exact wording depends on your browser). Select a location from where you can easily send the file
to your Cisco support representative.
to your Cisco support representative.
Incident reporting
The incident reporting feature of the Cisco VCS automatically saves information about critical system
issues such as application failures. You can:
issues such as application failures. You can:
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configure the Cisco VCS to
to Cisco
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from the Cisco VCS web interface
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to Cisco (usually at the request of Cisco customer
support)
Cisco VCS Administrator Guide (X6)
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