Cisco Cisco Web Security Appliance S170 사용자 가이드

Client requests fail on the upstream proxy because the Web Proxy receives an “Authorization” HTTP 
header from clients, but the upstream proxy server requires a “Proxy-Authorization” HTTP header. 

If your network contains an upstream proxy that does not support FTP connections, then you must create 
a Routing Policy that applies to all Identities and to just FTP requests. Configure that Routing Policy to 
directly connect to FTP servers or to connect to a proxy group whose proxies all support FTP 
connections. 

In deployments using WCCP, the maximum number of port entries is 30 for HTTP, HTTPS , and FTP 
ports combined.

You can use the appliance to send a non-urgent request for assistance to Cisco Customer Support. When 
the appliance sends the request, it also sends the configuration of the appliance. The appliance must be 
able to send mail to the Internet to send a support request.

Verify that your Cisco.com user ID is associated with your service agreement contract for this 
appliance. To view a list of service contracts that are currently associated with your Cisco.com 
profile, visit the Cisco.com Profile Manager at https://sso.cisco.com/autho/forms/CDClogin.html. If 
you do not have a Cisco.com user ID, register to get one. 

Choose Support And Help > Contact Technical Support.

(Optional) Choose additional recipients for the request. By default, the support request and configuration 
file is sent to Cisco Customer Support.