Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 관리자 가이드
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Cisco Unified CCX Administration Guide, Release 8.0(1)
Preface
Organization
Part 2 contains the following chapters:
Chapter Number and Title
Description
Introduces the Unified CCX subsystem and
provides a configuration checklist for the available
products.
provides a configuration checklist for the available
products.
Explains how to modify the Unified CM Unified
CM information from Unified CCX.
CM information from Unified CCX.
Explains how to modify the Unified CME
information from Unified CCX.
information from Unified CCX.
Introduces the Unified CCX telephony and media
subsystems and describes how to provision the
Unified CM telephony, CMT (Cisco Media
Termination), MRCP ASR (Automated Speech
Recognition), and MRCP TTS (Text-To-Speech)
subsystems.
subsystems and describes how to provision the
Unified CM telephony, CMT (Cisco Media
Termination), MRCP ASR (Automated Speech
Recognition), and MRCP TTS (Text-To-Speech)
subsystems.
Describes how to provision Unified CM and the
Unified CCX subsystem.
Unified CCX subsystem.
Describes how to provision the Cisco Unified
Intelligent Contact Management Enterprise
(Unified ICME), HTTP, Database, and eMail
subsystems.
Intelligent Contact Management Enterprise
(Unified ICME), HTTP, Database, and eMail
subsystems.
Describes how to configure Cisco Busy
applications, Cisco Ring-No-Answer applications,
Unified ICME post-routing applications, Unified
ICME translation-routing applications, and how to
manage script files.
applications, Cisco Ring-No-Answer applications,
Unified ICME post-routing applications, Unified
ICME translation-routing applications, and how to
manage script files.
Describes how to manage prompt, grammar, and
document files.
document files.
Describes how to configure, control, and monitor
Unified CCX component activities and information
in a Unified CCX Cluster.
Unified CCX component activities and information
in a Unified CCX Cluster.