Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 설치 가이드
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Cisco Unified Contact Center Express Installation Guide, Release 7.0(1)
Chapter 3 Installation Requirements, Prerequisites, and Related Procedures
Implementing Additional Applications
•
Do not install any additional Cisco-approved applications until you complete
the installation and configuration of Cisco Unified CCX on every server in the
cluster.
the installation and configuration of Cisco Unified CCX on every server in the
cluster.
•
If you do not know whether an application is approved for installation, do not
install it on a server that is running Cisco Unified CCX. Installing
unsupported software can cause performance problems.
install it on a server that is running Cisco Unified CCX. Installing
unsupported software can cause performance problems.
•
Do not manually install the Cisco Unified CCX Editor on a server that is
running Cisco Unified CCX. The Cisco Unified CCX Editor application is
installed by default when you install Cisco Unified CCX and you will receive
an error message if you try to reinstall it.
running Cisco Unified CCX. The Cisco Unified CCX Editor application is
installed by default when you install Cisco Unified CCX and you will receive
an error message if you try to reinstall it.
•
Do not install the following Cisco products on a server that is running Cisco
Unified CCX:
Unified CCX:
–
Automatic speech recognition (ASR) or text-to-speech (TTS)
applications
applications
–
Cisco Agent Desktop (CAD)
–
Cisco Unified CM
–
Cisco Conference Connection
–
Cisco Unified Contact Center Express Historical Reporting
–
Cisco Emergency Responder
–
Cisco Personal Assistant
–
Cisco Supervisor Desktop (CSD)
–
Cisco Unity