Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 설치 가이드

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Cisco Unified Contact Center Express Installation Guide, Release 7.0(1)
Chapter 3      Installation Requirements, Prerequisites, and Related Procedures
Implementing Additional Applications
  •
Do not install any additional Cisco-approved applications until you complete 
the installation and configuration of Cisco Unified CCX on every server in the 
cluster.
  •
If you do not know whether an application is approved for installation, do not 
install it on a server that is running Cisco Unified CCX. Installing 
unsupported software can cause performance problems.
  •
Do not manually install the Cisco Unified CCX Editor on a server that is 
running Cisco Unified CCX. The Cisco Unified CCX Editor application is 
installed by default when you install Cisco Unified CCX and you will receive 
an error message if you try to reinstall it.
  •
Do not install the following Cisco products on a server that is running Cisco 
Unified CCX:
  –
Automatic speech recognition (ASR) or text-to-speech (TTS) 
applications
  –
Cisco Agent Desktop (CAD)
  –
Cisco Unified CM
  –
Cisco Conference Connection
  –
Cisco Unified Contact Center Express Historical Reporting
  –
Cisco Emergency Responder
  –
Cisco Personal Assistant
  –
Cisco Supervisor Desktop (CSD)
  –
Cisco Unity