Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 릴리스 노트
1-5
Cisco Unified CCX Historical Reports User Guide, Release 8.0(1)
Chapter 1 Overview
The Cisco Unified CCX Historical Reports Client Interface
Note
If you try to start the Cisco Unified CCX Historical Reports client but you have
not been given access to it, you will see the User Privileges Missing dialog box.
In this case, your system administrator can click Yes and set up access for you. If
you click No, you will not have access to any reports. Your system administrator
can give you access later. See the
not been given access to it, you will see the User Privileges Missing dialog box.
In this case, your system administrator can click Yes and set up access for you. If
you click No, you will not have access to any reports. Your system administrator
can give you access later. See the
for more information.
Procedure
Step 1
Double-click the Cisco Historical Reports icon on your Windows desktop. Or,
choose Start > Programs > Cisco Unified CCX Historical Reports >
Cisco Unified CCX Historical Reports.
choose Start > Programs > Cisco Unified CCX Historical Reports >
Cisco Unified CCX Historical Reports.
Note
If you are launching Cisco Unified CCX Historical Reports client on Microsoft
Windows Vista or Windows 7, you need to right-click Cisco Unified CCX
Historical Reports.exe, select Run as. In the Run As dialog box, click The
following user radio button, login with Cisco Unified CCX Application
Administrator Username and Password, click OK, and follow the instructions in
the Installshield Wizard to proceed.
Windows Vista or Windows 7, you need to right-click Cisco Unified CCX
Historical Reports.exe, select Run as. In the Run As dialog box, click The
following user radio button, login with Cisco Unified CCX Application
Administrator Username and Password, click OK, and follow the instructions in
the Installshield Wizard to proceed.
The Login dialog box appears.
Step 2
Enter your user name and your password.
If the client does not have information about the server to log in to, the Server field
appears in the Login dialog box. Enter the IP address or the host name of the Cisco
Unified CCX server in the Server field.
appears in the Login dialog box. Enter the IP address or the host name of the Cisco
Unified CCX server in the Server field.
If the client does have information about the server to log in to but you want to
specify a different server, click Server and enter the IP address or the host name
of the server in the Server field.
specify a different server, click Server and enter the IP address or the host name
of the server in the Server field.
Step 3
Click OK.
The system displays the Cisco Unified CCX Historical Reports main window.