Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 전단
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Cisco CRS Scripting and Development Series: Volume 2, Editor Step Reference Guide, Release 6.0(1)
Chapter 2 CRS Editor Palette Step Descriptions
Call Contact Steps
Token (Field)
The token (index) number of the enterprise call
variable.
variable.
Using a token, you can assign more than one value
to a variable. If a call variable has a token, it can
have a set of values similar to an array index. This
is used only in a Unified ICME environment.
to a variable. If a call variable has a token, it can
have a set of values similar to an array index. This
is used only in a Unified ICME environment.
Do nothing if you do not want to use a token. If
you want to use a token, select a number for the
token.
you want to use a token, select a number for the
token.
Note
The default token separator is |. This can
be modified on the system parameters
page in the CRS Application
Administration window.
be modified on the system parameters
page in the CRS Application
Administration window.
Variable (Field)
The name of the local variable into which you
want to put data.
want to put data.
Add / Modify (Button)
Use the Add button to assign the value of a local
variable or expression (Value) to an ECC variable.
variable or expression (Value) to an ECC variable.
The Add and Modify buttons access the Add Field
and Modify dialog boxes. Use the dialog box to
add or modify the mapping of enterprise call
variables to local variables and click OK when
finished.
and Modify dialog boxes. Use the dialog box to
add or modify the mapping of enterprise call
variables to local variables and click OK when
finished.
Note
An entry can be directly edited in the table
list by double clicking on it. To sort the
entries, click on the column header.
list by double clicking on it. To sort the
entries, click on the column header.
Delete (Button)
To remove the mapping of an enterprise call
variable to a local variable, highlight the row
containing the variable and click Delete.
variable to a local variable, highlight the row
containing the variable and click Delete.
Table 2-29
Get Enterprise Call Info Properties, General Tab (continued)
Properties / Buttons
Description