Cisco Cisco Unified Contact Center Management Portal 8.5(2) 설치 가이드
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Installation Guide for Cisco Unified Contact Center Management Portal 7.2(3)
2. In your Windows desktop, click Start > Control Panel > Add or
Remove Programs. The Add/Remove Programs list is displayed.
3. Select Management Portal: Data Import Server
4. Click the Remove option. A dialog window is displayed asking you if
you are sure that you wish to remove the Management Portal: Data
Import Server
Import Server
5. Click Yes. The Setup Status dialog window is displayed. The extent
of the uninstallation progress is displayed on the progress bar
Uninstalling the Provisioning Server Component
This process will remove the Provisioning Server component removing the
Unified Contact Center Management Portal connection for any remote
datasources, such as CICM/ICM or CallManager.
Unified Contact Center Management Portal connection for any remote
datasources, such as CICM/ICM or CallManager.
In your Windows desktop, click Start > Control Panel > Add or Remove
Programs. The Add/Remove Programs list is displayed.
Programs. The Add/Remove Programs list is displayed.
1. Select Management Portal: Provisioning Server
2. Click the Remove option and confirm
3. When prompted, click Yes to complete uninstallation and restart the
system
4. Manually delete the folder: C:\Program Files\Management
Portal\Provisioning Server\Config
Uninstalling the Database Component
This process will remove the database installation component and the
Unified Contact Center Management Portal database catalogs. Do not
remove the database catalogs from your system unless you intend to
permanently remove the Management Portal, or unless you have been
instructed to do so by support personnel.
Unified Contact Center Management Portal database catalogs. Do not
remove the database catalogs from your system unless you intend to
permanently remove the Management Portal, or unless you have been
instructed to do so by support personnel.
Caution If upgrading an existing version of the Management Portal, DO NOT
perform this step as it will remove all your existing data
1. From your Management Portal CD, run the file autorun.bat
2. Select the Database Server component, click Run Test... and, when
that has completed, Install
3. Continue through the installation process, agreeing with the license
agreement and accepting the defaults if necessary, until you reach the
Select an Action to perform screen
Select an Action to perform screen
4. Select Delete an existing database and click Next
5. Unless working with a customized installation of SQL Server, ignore
the fields on the Configure the Location of Data Files screen and
click Next
click Next
6. In your Windows desktop, click Start > Control Panel > Add or
Remove Programs. The Add/Remove Programs list is displayed