Cisco Cisco Customer Voice Portal 8.0(1)
Configuring High Availability for Unified CVP
This chapter provides information about how to accommodate load balancing and redundancy
in Unified CVP deployments.
in Unified CVP deployments.
This chapter contains the following topics:
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Using Cisco Content Services Switch (CSS) for Load Balancing in Unified CVP
A Content Services Switch (CSS) provides load-balancing services for HTTP and MRCP traffic,
but not for call control signaling SIP or H.323 messages. You can add a CSS to the network
map that is displayed in the control center. Once added, you can add a CSS to a device pool and
execute a subset of IOS commands on the CSS from the Operations Console and transfer files
between the CSS and the Unified CVP Operations Server (see the "
but not for call control signaling SIP or H.323 messages. You can add a CSS to the network
map that is displayed in the control center. Once added, you can add a CSS to a device pool and
execute a subset of IOS commands on the CSS from the Operations Console and transfer files
between the CSS and the Unified CVP Operations Server (see the "
" and the "
" sections).
In this application of CSS, the engine is used primarily to direct initial session requests for a
particular type of service. There are four types of services:
particular type of service. There are four types of services:
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http prompts
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ASR/TTS
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