Cisco Cisco Computer Telephony Integration Option 8.5 개발자 가이드

The following example demonstrates steps 1 through 3 in Java:

/* 1. Create Arguments object*/

Arguments rArgs = new Arguments();

/* 2. Set the desktop type.*/

rArgs.SetValue(“CTIOS_DESKTOPTYPE”,    

 

 CtiOs_Enums.DesktopType.eAgentDesktop);

/* 3. Request desktop settings. This should cause CTI OS to send the 

OnGlobalSettingsDownloadConf event.*/

int returnValue = session.RequestDesktopSettings(rArgs);

Then, in the OnGlobalSettingsDownloadConf() event, get the Arguments instance 
for Login configuration from the event Arguments parameter. Use the S_LOGIN 
key from the CtiOs_IKeywordIDs interface.

Get the Arguments instance for the correct switch from the Login Arguments 
instance. The example below uses the “IPCC/SoftACD” login configuration 
information, the key for which is established by the CTI OS Server installation.

Get the Integer instances for the custom values you established for the key in the 
CTI OS Server registry.

For convenience, get the int values for those Integers to test with, as described in 
the section 

.

The following example demonstrates steps 4 through 7 in Java:

void OnGlobalSettingsDownloadConf(Arguments rArgs) {

 /* 4. Get the Arguments instance for the Login configuration 

 information from the event Arguments parameter.*/

 Arguments logInArgs = rArgs.getValueArray(CTIOS_LOGIN);

/* 5. Get the Arguments instance for the Connection Profile

from the Login Arguments instance. */

Arguments connectionProfilesArgs = 

logInArgs.GetValueArray(CTIOS_CONNECTIONPROFILES);

/* 6. Get the Arguments instance for the specific switch from the 

Connection

Profiles instance */

Arguments IPCCLogInArgs = 

connectionProfilesArgs.GetValueArray("IPCC/SoftACD")