Cisco Cisco Computer Telephony Integration Option 8.5 개발자 가이드

 lists the unsolicited call event message masks. 

AgentID

The agent’s ACD login ID. For CLIENT 
EVENTS service, at least one of 
AgentExtension, AgentID, or AgentInstrument 
must be provided by the CTI Client.

STRING

12

AgentInstrument

The agent’s ACD instrument number. For 
CLIENT EVENTS service, at least one of 
AgentExtension, AgentID, or AgentInstrument 
must be provided by the CTI Client.

STRING

64

ApplicationPathID

The ID of an application path which contains 
configured MRD Peripheral combinations for 
this Unified CCE-configured application 
instance. 

INT

4

Maximum message size (including header)

318

CALL_DELIVERED_ MASK

Set when client wishes to receive 
CALL_DELIVERED_EVENT 
messages.

0x00000001

CALL_QUEUED_ MASK

Set when client wishes to receive 
CALL_QUEUED_EVENT 
messages.

0x00000002

CALL_ESTABLISHED_ MASK

Set when client wishes to receive 
CALL_ESTABLISHED_ EVENT 
messages.

0x00000004

CALL_HELD_MASK

Set when client wishes to receive 
CALL_HELD_ EVENT messages.

0x00000008

CALL_RETRIEVED_ MASK

Set when client wishes to receive 
CALL_RETRIEVED_EVENT 
messages.

0x00000010

CALL_CLEARED_ MASK

Set when client wishes to receive 
CALL_CLEARED_ EVENT 
messages.

0x00000020

CALL_CONNECTION_ 
CLEARED_MASK

Set when client wishes to receive 
CALL_CONNECTION_ 
CLEARED_EVENT messages.

0x00000040

CALL_ORIGINATED_ MASK 

Set when client wishes to receive 
CALL_ ORIGINATED_EVENT 
messages.

0x00000080

CALL_ CONFERENCED_ MASK

Set when client wishes to receive 
CALL_CONFERENCED_ EVENT 
messages.

0x00000100