Cisco Cisco Computer Telephony Integration Option 8.5 개발자 가이드
5-17
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 5 Application Level Interfaces
Client Events Service
CALL_CONNECTION_CLEARED_EVENT
The CTI Server may send a CALL_CONNECTION_CLEARED_ EVENT message to the CTI client
when a party drops from a conference call. The CALL_CONNECTION_CLEARED_ EVENT message
is defined in
when a party drops from a conference call. The CALL_CONNECTION_CLEARED_ EVENT message
is defined in
Table 5-11
CALL_CONNECTION_CLEARED_EVENT Message Format
Fixed Part
Field Name
Value
Data Type
Byte
Size
Size
MessageHeader
Standard message header. MessageType = 14.
MHDR
8
MonitorID
The Monitor ID of the device or call monitor that caused
this message to be sent to the client, or zero if there is no
monitor associated with the event (All Events Service).
this message to be sent to the client, or zero if there is no
monitor associated with the event (All Events Service).
UINT
4
PeripheralID
The PeripheralID of the ACD where the call activity
occurred.
occurred.
UINT
4
PeripheralType
The type of the peripheral (
USHORT
2
ConnectionDevice
IDType
IDType
The type of device ID in the ConnectionDeviceID floating
field (
field (
USHORT
2
ConnectionCallID
The Call ID value assigned to this call by the peripheral or
Unified CCE.
Unified CCE.
UINT
4
ReleasingDevice
Type
Type
The type of device ID in the ReleasingDeviceID floating
field (
field (
USHORT
2
LocalConnection
State
State
The state of the local end of the connection (
USHORT
2
EventCause
A reason for the occurrence of the event (
).
USHORT
2
Floating Part
Field Name
Value
Data Type
Max.
Size
Size
ConnectionDevice
ID
ID
The device ID of the device associated with the cleared
connection.
connection.
STRING
64
ReleasingDeviceID
(optional)
(optional)
The device ID of the device that cleared the connection.
STRING
64
Maximum message size (including header):
162