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EXECUTIVE SUMMARY
Challenge
As an all-service retail bank with about 900,000 commercial and private customers,
Credito Valtellinese (Creval) relies on IT to run its business. A series of mergers and
acquisitions has given the bank a national presence through 543 branch offices,
although the company’s headquarters remain in its regional heartland of northern Italy.
Credito Valtellinese (Creval) relies on IT to run its business. A series of mergers and
acquisitions has given the bank a national presence through 543 branch offices,
although the company’s headquarters remain in its regional heartland of northern Italy.
The bank’s highest priorities are to improve customer satisfaction and lower costs,
while increasing competitiveness and integrating newly acquired companies, faster
and more cost effectively. Creval planned to achieve these objectives by improving
process efficiency and IT agility, and focusing strongly on innovation.
while increasing competitiveness and integrating newly acquired companies, faster
and more cost effectively. Creval planned to achieve these objectives by improving
process efficiency and IT agility, and focusing strongly on innovation.
Creval’s primary data center is at its headquarters in Sondrio, and a disaster
recovery site is located in Milan nearly 150 kilometers away. The bank’s internal IT
services provider, Bankadati Servizi, had already virtualized many services, including
infrastructure, development, and testing, and standard practice was to deploy new
applications on virtual servers. However, the bank’s web server and mission-critical
systems were still hosted on physical machines.
recovery site is located in Milan nearly 150 kilometers away. The bank’s internal IT
services provider, Bankadati Servizi, had already virtualized many services, including
infrastructure, development, and testing, and standard practice was to deploy new
applications on virtual servers. However, the bank’s web server and mission-critical
systems were still hosted on physical machines.
As the data center environment was virtualized, the management of that environment
increasingly needed to be simplified. Creval also needed to strengthen its business
continuity, expand its server infrastructure to support new applications with larger
resource needs, and upgrade its networking capacity to support 10 GE traffic.
increasingly needed to be simplified. Creval also needed to strengthen its business
continuity, expand its server infrastructure to support new applications with larger
resource needs, and upgrade its networking capacity to support 10 GE traffic.
Bankadati had to fulfill all these requirements cost effectively, by selecting ultra-reliable
platforms that were, nonetheless, flexible enough for the cloud and scalable enough to
sustain future growth. Reviewing the structure of the network to address routing and
security in a virtualized, rapidly evolving environment was particularly urgent.
platforms that were, nonetheless, flexible enough for the cloud and scalable enough to
sustain future growth. Reviewing the structure of the network to address routing and
security in a virtualized, rapidly evolving environment was particularly urgent.
“Business continuity and flexibility have become interrelated in data center
operations,” says Enrico Mazzoletti, head of enterprise architecture at Bankadati.
“We wanted to update our virtualization infrastructure so that we could leverage
cloud-oriented technology and design a more flexible data center. Our vision was
for a private and hybrid cloud where services can be easily mirrored and moved
between two locations.”
operations,” says Enrico Mazzoletti, head of enterprise architecture at Bankadati.
“We wanted to update our virtualization infrastructure so that we could leverage
cloud-oriented technology and design a more flexible data center. Our vision was
for a private and hybrid cloud where services can be easily mirrored and moved
between two locations.”
Customer Case Study
© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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Customer Name:
Bankadati Servizi
Informatici (a Credito Valtellinese Group
company)
company)
Industry:
Financial Services
Location:
Italy
Number of Employees:
more than 4400
(in the Credito Valtellinese Group)
Challenge
• Improve customer satisfaction
• Adapt IT service delivery model for cloud
• Reduce operating costs
• Adapt IT service delivery model for cloud
• Reduce operating costs
Solution
• Cisco Unified Data Center architecture,
with Fibre Channel over Ethernet, to
support full virtualization and migration
to cloud service delivery
support full virtualization and migration
to cloud service delivery
Results
• Up to 50 percent improvement in
application performance enables the
delivery of new applications that boost
productivity and customer satisfaction
delivery of new applications that boost
productivity and customer satisfaction
• Cloud-ready platform created by unified,
flexible, and easy-to-manage data
center environment
center environment
• Ability to manage more workloads at
lower cost: New solution delivers higher
compute processing at 25 percent lower
cost, and 60 percent savings on cabling
compute processing at 25 percent lower
cost, and 60 percent savings on cabling