Cisco Cisco Prime Network 4.0 개발자 가이드
Cisco Specific Interfaces
Cisco Prime Network OSS Integration Guide for MTOSI and 3GPP
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Condition
Error
1
Improper TicketID
When user provides improper ticketId
(not in expected format), below error
will be shown.
Id provided is invalid. Please enter the
PN Ticket Number or OID(format:
[NewAlarm(Id=<Ticket Number>)]
2
TicketID does not exist
If user provided ticketId does not exist in
PrimeNetwork, below errorwill be
shown,
GetSubtendingEvents operation failed.
Reason: ERROR (1200000006): OID
doesn't exist
3
Too many events to be processed
If the ticketID provided by the user has
10,000 events associated with it, an
error will be thrown like,
GetSubtendingEvents operation failed.
Reason:Too many events to be
processed for the Ticket.
9.3 Trouble Shooting – Cisco Specific Interfaces
The table below includes the issues that might be encountered while setting up OSS
integration layer and steps to troubleshoot the problem.
Table 8-1: OSS Integration Problems and Troubleshooting Procedures for Cisco Specific Interfaces
Problem
Description
Indication
Probable Cause
Troubleshooting Procedure
Web Services
Security
Exception
Web Service call to
any of the Interfaces
will throw a WS
Security exception
with authentication
failure message
The user ID / password
provided for the web
service call might not
be correct.
Use a proper User ID / password for
the web services call.
No DMs
Available
Exception
Exception message
from the Web Service
call, stating that no
DMs are available.
The communication to
PN is not proper. The
Integration layer was
not able to
communicate with the
domain manager ( DM
).
• Verify that the Prime
Networks application is
running.
• Network Connectivity to the
Prime Networks machine is
proper.
Subtending
Alarms:
Exception message:
Reason:Too
There are too many
events associated with
• The number of events
assoiated with the