Cisco Cisco Process Orchestrator 2.X 사용자 가이드

This section provides steps on how to modify the knowledge base article.

Users can modify the properties of a knowledge base article from the Definitions—Knowledge Base 
Articles view as well as in the Process Editor. When you modify a knowledge base article, the changes 
made will be updated in all activities that use the knowledge base article.

To modify a knowledge base article

On the Definitions—Knowledge Base view, highlight the appropriate knowledge base article, right-click 
and choose Properties. 

The Knowledge Base Properties dialog box displays.

Certain features of the property pages may display as display-only if the knowledge base article is 
shipped as part of the product or the user does not have the appropriate rights.

Modify the information on the knowledge base property tabs, as necessary.

Click OK to close the dialog box and complete the procedure.

The copy option is used when there is an existing knowledge base article that contains properties that 
can be used for defining a new knowledge base article without creating a completely new entry.

To create a copy of a knowledge base article:

On the Definitions—Knowledge Base Articles view, highlight the appropriate knowledge base article, 
right-click and choose Copy. 

On the Definitions—Knowledge Base Articles view, right-click and choose Paste.

A copy of the defined knowledge base article is pasted into the Results pane.

Modify the knowledge base article properties, as appropriate, and click OK to close the dialog box.