Cisco Cisco Process Orchestrator 2.X 사용자 가이드
17-8
Cisco Tidal Enterprise Orchestrator Reference Guide
OL-24928-01
Chapter 17 Managing Knowledge Base Articles
Managing Knowledge Base Articles
Deleting a Knowledge Base Article
Use the Definitions—Knowledge Base Articles view to delete knowledge base articles that are no longer
used.
used.
Step 1
On the Definitions—Knowledge Base Articles, highlight the appropriate knowledge base article,
right-click and choose Delete.
right-click and choose Delete.
The Confirm Knowledge Base Article Delete dialog box displays.
Figure 17-4
Confirm Delete Dialog Box
Step 2
Click Yes to delete the knowledge base article.
Viewing Used By Properties
Use the Used By tab to display the objects that directly reference the selected knowledge base article in
their configuration. Because the Used By tab displays objects in a tree view, users can also display the
objects which directly reference the top level objects for the selected object.
their configuration. Because the Used By tab displays objects in a tree view, users can also display the
objects which directly reference the top level objects for the selected object.
The objects at the top level are the objects that reference the selected object directly, but users can expand
the listed objects and see their referenced objects.
the listed objects and see their referenced objects.
Example:
If object A is used by objects X and Y and object X is used by object Q, then on the
property pages of object A, the user will see X and Y listed. If a user expands (+) object
X, then object Q will display.
To view used by objects:
Step 1
On the Definitions—Knowledge Base Articles view, highlight the appropriate knowledge base article,
right-click and choose Properties.
right-click and choose Properties.
The [Knowledge Base Article] Properties dialog box displays.
Step 2
Click the Used By tab to view the objects referenced by the knowledge base article.
Object
Description
Display name
Name of the object
Type
Type of object