Cisco Cisco IP Contact Center Release 4.6.1 설치 가이드
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Installing Cisco Security Agent for Cisco Intelligent Contact Management Software, Release 6.0(0) October 2004
Testing the Agent
You may want to test the Agent by attacking your own system. If so, go to the “Attack your system”
section in the “Evaluating the Cisco Security Agent” appendix in Installing Management Center for
Cisco Security Agents 4.0, which can be accessed from
section in the “Evaluating the Cisco Security Agent” appendix in Installing Management Center for
Cisco Security Agents 4.0, which can be accessed from
Disabling and Reenabling the Cisco Security Agent Service
You must disable the CSA service whenever you want to install, upgrade, or uninstall software. This
means before every operating system, Cisco ICM and third-party installation and upgrade, including
maintenance release, service release, and support patch installations and upgrades.
means before every operating system, Cisco ICM and third-party installation and upgrade, including
maintenance release, service release, and support patch installations and upgrades.
Ensure that the service does not get enabled at any time during the installation or upgrade. Failure to do
so may cause problems with the installation or upgrade.
so may cause problems with the installation or upgrade.
After installing or upgrading the software, you must reenable the Cisco Security Agent Service. With the
service disabled, the Agent no long provides intrusion detection for the server.
service disabled, the Agent no long provides intrusion detection for the server.
Note
You must have Admin rights in order to successfully disable or reenable the Cisco Security Agent.
Caution
If you are installing, upgrading, or uninstalling, you must disable the Agent service. Neither the net stop
CSAgent command, nor the Suspend Security menu option, disables the Agent service. To disable the
Agent service you must use the procedure described below. (If you do not disable the Agent service,
security is enforced as soon as the system is rebooted; if the installation tries to perform actions after the
rebooting, these actions may be blocked.)
CSAgent command, nor the Suspend Security menu option, disables the Agent service. To disable the
Agent service you must use the procedure described below. (If you do not disable the Agent service,
security is enforced as soon as the system is rebooted; if the installation tries to perform actions after the
rebooting, these actions may be blocked.)
Disable
To disable the CSA service, complete the following steps:
Step 1
From the Windows Start menu, select Settings > Control Panel > Administrative Tools > Services.
Step 2
In the Services window, right-click Cisco Security Agent and choose Properties.
Step 3
In the Properties window, click the General tab.
Step 4
Click Stop.
Step 5
From the Startup Type drop-down list box, choose Disabled.
Step 6
Click OK.
Caution
In the Services window, verify that the Startup Type of the CSA service is Disabled.
Step 7
Close Services.
Caution
You must reenable the Cisco Security Agent service after installing, upgrading, or uninstalling software.