Cisco Cisco IPCC Web Option 기술 참조
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Template Design Guide Using InfoMaker for Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 8.0(1)
Chapter 1 Getting Started with InfoMaker
How to Create an ODBC Connection to the Reporting Database
e.
Click Next to proceed to the third Create a New Data Source to SQL Server dialog box.
Step 8
At the third Create a New Data Source to SQL Server dialog box:
a.
Check Change the default database and enter the database name:
<icm_instance_name_awdb>
.
b.
Make no other changes, and click Next to proceed to the fourth Create a New Data Source to SQL
Server dialog box.
Server dialog box.
Step 9
At the fourth Create a New Data Source to SQL Server dialog box, make no changes and click Finish.
Step 10
At the ODBC Microsoft SQL Server Setup dialog box, click Test Data Source.
If you do not see a message that the connection was successful, troubleshoot the connection issue before
proceeding to create the database profile in InfoMaker.
proceeding to create the database profile in InfoMaker.
Step 11
Continue to click OK to exit the ODBC Data Source Administrator utility.
Once you have a successful connection, you are ready to create the database profile in InfoMaker.