Cisco Cisco IPCC Web Option 설치 가이드
and configuration between the time that the Side A HDS/Distributor AW is upgraded and the
upgraded CallRouter, Logger, and Distributor AW are brought into service. Do not use this
option if maximum reporting capacity and functionality is required during upgrade, since the
intent is to upgrade the Side A HDS/Distributor AW well in advance of the Central Controller
upgrade maintenance window.
upgraded CallRouter, Logger, and Distributor AW are brought into service. Do not use this
option if maximum reporting capacity and functionality is required during upgrade, since the
intent is to upgrade the Side A HDS/Distributor AW well in advance of the Central Controller
upgrade maintenance window.
Warning: In order to complete an upgrade successfully, the order of upgrade as defined
in this guide MUST be followed.
in this guide MUST be followed.
Warning: When upgrading a hosted system with multiple instances, you must upgrade
the instances in sequential order (as created).
the instances in sequential order (as created).
Table 7: How to perform a CG upgrade on a system where the production HDS/Distributor AW is upgraded before the
Central Controller upgrade maintenance window:
Central Controller upgrade maintenance window:
Comments
Reference
Action
Time Estimate
Step
None.
Upgrade the production
system to the required
baseline.
system to the required
baseline.
None.
1
No impact on the production
system.
system.
Create the Active
Directory environment.
Directory environment.
None.
2
Required to enable configuration
and real-time reporting until the
and real-time reporting until the
Set up temporary release
5.0 or release 6.0
HDS/Distributor AW.
5.0 or release 6.0
HDS/Distributor AW.
1 hour
3
upgraded CallRouter, Logger, and
HDS/Distributor AW are brought
into service.
HDS/Distributor AW are brought
into service.
If a Side B HDS/Distributor AW is
available and the reporting capacity
of two HDSs is not required, it is
not necessary to set up the
temporary HDS/Distributor AW.
available and the reporting capacity
of two HDSs is not required, it is
not necessary to set up the
temporary HDS/Distributor AW.
Complete this step before the start
of the Central Controller upgrade
maintenance window.
of the Central Controller upgrade
maintenance window.
Upgrade the Side A
HDS/Distributor AW.
HDS/Distributor AW.
1 hour + data
migration time
migration time
4
Reporting is provided by the Side
B HDS/Distributor AW and/or the
temporary HDS/Distributor AW.
If only a temporary AW/HDS is
available historical reporting will
not be available until after the
completion of the A side upgrade.
B HDS/Distributor AW and/or the
temporary HDS/Distributor AW.
If only a temporary AW/HDS is
available historical reporting will
not be available until after the
completion of the A side upgrade.
None.
4
Install the WebView
server(s) if not
co-located on the
AW/HDS.
server(s) if not
co-located on the
AW/HDS.
1 hour per
server
server
5
4)
http://www.cisco.com/univercd/cc/td/doc/product/icm/icmentpr/icm70doc/report7/index.htm
Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
63
Chapter 7: Upgrade Procedures
Common Ground Upgrade Examples